Harry Potter Store - Duty Security Manager

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.

By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

Who are we looking for?

We are looking for a SIA Licenced Duty Manager to provide leadership to site-based teams, the account management teams and the overall integrity of the WBD business operation in all matters relating to the security operation at Kings Cross Station. You will maintain a state of operational preparedness of site-based operations by ensuring compliance with industry standards.

You will be working 48 hours per week on a 4 on 4 off made of Earlies and Lates.

What we offer:

We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:

• Paid Lunch Break
• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service - £5000
• Recruitment bonus scheme
• New business lead scheme 
• Employee assistance programme

What you will need:

• Excellent communication skills and a strong customer focus.
• Must hold a valid SIA Door Supervisor and CCTV Licence.
• Previous experience in a similar or supervisory role.
• Must have at least 3-years’ experience managing a team of 30+ security officer's
• Experience in managing incidents and comprehensive report writing 
• Awareness of Martyn's Law/ Protect Duty
• Experience in managing HR and disciplinary issues
• Able to achieve vetting to BS7858 Standards

What are you going to do:

• Ensure compliance with Account Health and Safety Risk Assessments
• Ensure that the security operation complies with all relevant statutory requirements
• First Line responder to any site emergency response incidents
• Receive all security operations related communications and disseminate as appropriate in a timely and efficient manner
• Maintain an active duty of care to all site-based staff 
• Ownership & delivery of all daily/weekly reports required by the client relating to patrol software activity.
• Daily liaison with the client & third-party stakeholders to ensure that delivery standards are met and exceeded
• Be the site-based Corps Security representative and incident manager for out of hours operational events
• Ensure compliance with and the promotion of all current and new Corps Security/WBD policies and procedures putting forward recommendations where applicable
• Managing and dealing with absence and lateness management.
• Understanding and/or knowledge of Protect Duty / Martyn’s Law would be essential
• Managing disciplinary matters, performance and conduct meeting, investigation, probation meeting and disciplinary hearings.

These are they key elements of the role, you may be asked to undertake additional duties as and when required.

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.

Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.

Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.